Website Care Plans
Your website is a fundamental element of your business. It generates leads, brings in new clients, and of course, revenue. It needs to be available to your clients, without interruption, 24/7.
Your website should always be up to date with fresh content and new information for your clients, and you always want to make sure your website is safe and secure.
Our website Care Plans are designed to provide worry-free care of your website - monitoring it, applying security patches, and providing regular monthly maintenance.
We can also outline specific strategies to help you maximize the effectiveness of your website marketing.
WordPress Core Updates
Updates to the WordPress Core application are released periodically. These updates include bug fixes, security updates and general software updates. Falling to update your core WordPress files can leave your website open to possible security risks.
When new updates are released, they are first tested on our servers. Once they get the green light, we then update your website,
WordPress Plugin Updates
Just like the WordPress Core application, WordPress plugin updates are also periodically released. These updates also include bug fixes, security updates and functional updates.
Falling to update your these WordPress plugins is one of the main reasons for websites being hacked.
As with the core files, when updates are released, they are first tested on our servers and then updated on your website.
Off-Site Website Backups
We perform two full backups of your website each day and store them in two separate locations. In addition, a full backup is performed before any updates are made to your website.
If anything ever goes wrong with your website, we are able to restore it from one of these backups and have everything back to normal in no time.
Most websites are attacked several times a day. We employ several layers of protection for our clients' websites. On top of that, we continuously monitor every website.
We are automatically notified whenever there is unusual activity connected with your website which allows us to take immediate action.
We're very proud of the fact that we have not had a website hacked that we maintain in the 15 years that we have been in business.
We know it's important for your website to be available at all times.
We automatically check your website every 15 minutes and are notified immediately if our software cannot connect to your website.
If we find an issue we take immediate action to resolve the problem.
We offer a 99.9% uptime, which is our 5 year real-time uptime average.
We provide monthly reports outlining all the tasks we have performed on your website each month.
You'll see at a glance how many backups we have stored for you, what we've updated for you, how many days your website has been up and the results of security scans.
To be honest, most of our clients never look at the reports - they just trust us to do our job. But, when you so want the info, everything's right there for you.