Ecommerce Privacy Policy Information Ecommerce Privacy Policy Questionnaire Your Name Your Name First First Last Last What is the the full legal name of your company? What is your email address? * Which can be purchased on your website? Goods Services Digital Products What is the price of these items? Free Fixed price Recurring payment The price is listed on the Website. Price is customized based on the needs of the customer. OtherOther What is the fixed price of these items? $ What is the recurring payment of these items? $ Payment Frequency --- Please Select ---Per DayPer WeekPer MonthPer Year Does this price include taxes and/or other fees? Yes No Do you do business with individual consumers or businesses? * Individual consumers Businesses Can users make purchases right on your Website? Yes No Does a third party process the payments made on your Website? Yes No Please choose the third party payment processor(s) used. Amazon Pay Apple Pay BitPay Braintree Google Pay PayPal Shopify Square Stripe OtherOther What payment methods are accepted? American Express Bank Transfer Cash Checque Discover MasterCard Visa OtherOther Are buyers able to cancel their purchase (asking not to receive the item or service prior to shipment, delivery, download or performance)? Yes No When can a user cancel their purchase? Prior to shipment Prior to download Prior to performance of the service OtherOther How can a user cancel their purchase? By contacting us Via the Website OtherOther Will the customer have to pay a cancellation fee? Yes No How much is the cancellation fee? Fixed amount Percentage of the total price OtherOther What is the fixed amount? $ What is the percentage? % Will the customer receive a refund if they cancel their purchase? Yes No Will the customer receive a full or partial refund? Yes No Do you want to reserve the right to cancel the customer’s purchase? * Yes No When can you cancel the customer’s purchase? Prior to shipment Prior to download Prior to performance of the service OtherOther How much notice will you provide to the customer prior to canceling? None Time Period Immediate OtherOther What is the time period? Unit of Time --- Please Select ---HoursDaysWeeksMonthsYears If you cancel the purchase, will you issue a refund to the customer? Yes No Will the customer receive a full or partial refund? Full refund Partial refund Do you offer refunds (repayments to customers of the money that they paid you)? * Yes No Within what period of time from the date of purchase, will a buyer qualify for a refund? Anytime Time Period What is the time period? Unit of Time --- Please Select ---HoursDaysWeeksMonthsYears Will refunds be issued for any reason or for specific reasons only? Any reason Specific reasons only Please select the reasons that will qualify the buyer for a refund. The good, digital product or service failed to meet the warranties, if any With receipt Didn't like it Wrong size Wrong colour Wrong description Unable to download Incompatible with third-party software or hardware The wrong product or service was provided OtherOther How can a user request a refund? By contacting us Via the Website OtherOther Will you or a third party deliver the goods to the customer? Yes No How much will be charged for delivery? Delivery is free Fixed cost per item Fixed cost per shipment The cost of delivery will be calculated in the checkout process What is the fixed cost? $ How soon after the purchase will you or a third party deliver the goods to the customer? Within a certain period of time The delivery period will be calculated upon placing the order Within a reasonable time What is the time period? Unit of Time --- Please Select ---HoursDaysWeeksMonthsYears Do you ask your customers to provide an advance payment? Yes No Will you return the advance payment to the customer if you cancel their purchase? Yes No Will you return the advance payment to the customer if they (the customer) cancel their purchase? Yes No Do you ask your customers to provide a deposit? Yes No Will you return the deposit to the customer if you cancel their purchase? Yes No Will you return the deposit to the customer if they (the customer) cancel their purchase? Yes No Do you offer a warranty on the items or services that you display? Yes No Please select the warranties that you offer. Goods will be of satisfactory quality Goods will be fit for a particular purpose Goods will match the description Goods will match a sample Goods will match the model Goods will be installed correctly We have the right to supply the goods Goods will remain at our risk until they are delivered to you Any express warranties will be honoured We have clear title to the goods Goods do not have any undisclosed securities You will have the right to undisturbed possession of the goods We guarantee the availability of repairs and spare parts for purchased goods OtherOther What is the length of the warranty? Unit of Time --- Please Select ---HoursDaysWeeksMonthsYears What remedies are available to purchasers? Repair Replacement Price reduction Reject the goods, services or digital products None OtherOther Do you offer a subscription (regular payments are charged to customers to receive a good, service or digital content)? Yes No How long is the initial term of the subscription? Does the subscription renew automatically? Yes No How frequently do the subscriptions automatically renew? How can the customer cancel the automated renewals? Phone number Email Postal address Through the website OtherOther What is the phone number? What is the email address? What is the postal address? How much notice must the customer give of cancellation prior to the automated renewal date? Time Period Immediately What is the time period? Unit of Time --- Please Select ---HoursDaysWeeksMonthsYears Can a customer rescind their subscription? Yes No Within how many days of purchase? Is there a minimum purchase that the customer must make for the subscription? Yes No What is the minimum purchase? Do you offer a free trial? Yes No What is the time period? Unit of Time --- Please Select ---HoursDaysWeeksMonthsYears Submit If you are human, leave this field blank.
